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Arranging a funeral - Kenneth Keegan Independent Funeral Directors, Paisley

A funeral is the last chance to say goodbye to a loved one and can be a very emotional time. It is of paramount importance that the arrangements are carefully considered as they can only be carried out once with most funerals being either a Burial or Cremation. It is advisable to call the funeral director on 0141 889 6351 when possible to advise the death has occurred and give advice on the ‘First Steps’

First Steps

When death occurs at home

If the death was expected, as the deceased had been ill for some time, it would be normal to contact their Doctor OR NHS 24 (Tel 111) as soon as possible who would then visit to certify that death had occurred and determine the cause of death. This may not happen immediately as the Doctor may be in his/ her surgery, or death may happen in the middle of the night. Once the doctor is certified the death, call the funeral director on 0141 889 6351 where they can advise the next steps and attend to bring your loved one in to our care.Thereafter, the Doctor will issue the relatives a form called the Medical Certificate of Cause of Death.

*If the death was not expected or cause of death cannot be determined then the Doctor will refer the death to the Police/Procurator fiscal who will then work on your behalf to investigate the cause of death. When satisfied the investigation is complete and cause of death has been determined they will issue the death certificate.

When death occurs in hospital / nursing home

Unless present when death occurs, the next of kin will be notified by the nursing staff as soon as possible. Arrangements can then be made with the Hospital /Nursing Administrative staff to deal with the formalities. These will include collecting the Medical Certificate of Cause of Death (issued by a Hospital Doctor) and any personal possessions.

Once the doctor is certified the death, call the funeral director on 0141 889 6351 where they can advise the next steps and attend where possible to bring your loved one in to our care.

*Again, if the death is not expected the procurator will follow the steps above until satisfied and issue the death certificate thereafter.

Registering a Death

Once the Doctor, Hospital or Fiscal has issued the Medical Certificate, the Informant must register the death within 8 days at the Registrar. Normally this would be in the local district registrar but this can also be done at any registrar in Scotland.

  • The Medical Certificate and the deceased’s Medical Card (if available) must be given to the Registrar including the following information:-
    Name, job title, address, date and country of birth of the person who has died;
  • Full names, former names and job titles of any ex-husband, ex-wife or ex-civil partner of the person who died;
  • Full names, former names, job titles and dates of birth of any husband or wife or civil partner who is still alive;
  • Full names and job titles of the parents of the person who has died including the mothers maiden name.
  • Name and address of the family doctor of the person who has died.
  • It is also advisable to take the deceased birth certificate, marriage certificate (If applicable) and medical card/number.

* You should make an appointment at the register prior to attending. Please see our links page for a list of local registrars contact details.


When ready the next of kin or person taking responsibility for the funeral arrangements can make an appointment to meet with us either at our comfortable premises at 149 George St, Paisley or in the comfort of their own home where we will take them through all the choices available and things to consider. We only get one chance to ensure that the funeral is as unique or personal as the family or deceased would like it to be, this meeting can take approx 1-2hours allowing adequate time to ensure that all decisions are made and any questions be answered. An estimate will always be given at the end of the arrangement, confirmation of the choices made and a list of items outstanding.

The main decisions to be made will include

  • Will the funeral be burial or cremation
  • Will the service be religious or non religious
  • Where will the service take place
  • Transport choices available for the deceased and family – Hearse/horse drawn hearse/ limousine(s) etc
  • Items to personalise the funeral – Order of Service, obituaries, music, floral tributes, donations, etc

If the deceased had a funeral pre-payment plan in place, then most choices will already be made leaving the family or person taking responsibility, to register the death. A meeting will still need to take place to confirm details of the funeral as per the deceased wishes.


31st August 2020  -  Brian & Kelly Scott

Dear Mark and all the Staff,

We would like to thank you so much for the way you have looked after our mum since she arrived in your care. You have done an amazing job of preparing her beautifully for us to say our goodbyes and these beautiful memories will last with us forever thanks to all of you. 

We have used other funeral directors in the past but have found you provide a very special service. Mark has shown compassion at all times and guided us every step of the way, making this very difficult time so much easier.

We are so glad that we chose you. Many thanks Brian & Kelly Scott.

22nd August 2020  -  Jean Fenlon

Dear Gordon,

Thank you so much for your very kind and efficient service after the loss of my sister Doreen. It was much appreciated.

Sincerely Pat & Jean Fenlon.

21st August 2020  -  Bobbie O'Donnell

Mark, I just wanted to thank you for your help with my dad's funeral.  The service you provided was fantastic and really helped to make the whole process a lot easier for me.

Thank you.

2nd July 2020  From Jacquie McBurnie & Family

To Gordon and colleagues of Kenneth Keegan

We cannot thank you enough for everything you did to make mum's funeral special.

Nothing was too much bother which eased our pain.

Thanks again.

28th May 2020  -  Les and Alison McCance

To Kenneth and Staff

Just to say many thanks for all your help in relation to dad.  You guidance made a difficult situation bearable.  Will see you in the near future.

Take care.

28th April 2020  -  Barry Brown and Family

Thank you so much for the care you took of my wife / mother and us.  As a family it was and is very much appreciated.  You made a dreadful time a bit easier for us all and we will be forever grateful for your care and compassion.

25th April 2020

Dear Graeme and Team,

Thank you so much!  For your care and consideration at this difficult time. 

Laura & Lynne McGunnigle

24th February 2020  -  The Cullen family

Dear Gordon and all staff

Just to say thanks for all the kindness and support we as a family have received during our recent bereavement. You were very supportive and the kindness and professionalism you and all your staff have shown has been exceptional. We as a family take great comfort from the service we have received on the passing of James Cullen.

Kindest Regards

Visit Us

Kenneth Keegan Independent Funeral Directors
149 George street, Paisley. Renfrewshire PA1 2UG

Local Personal Attention 24 hours a day 7 days a week

Tel:    0141 889 6351
Fax:   0141 889 6351
Mob:  07775995315

Email: info@keeganfuneraldirectors.co.uk

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Funeral Services, Funeral Director, Undertaker, Cremation covering Paisley, Bridge of weir, Houston, Johnstone, Linwood, Ralston, Foxbar, Glenburn, Barrhead, Neilston, Ralston and all of Renfrewshire.

Kenneth Keegan Funeral Services Ltd is an appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279)

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